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Meet Our Team

Meet Key Players of the Team Working for You

Jack Yoast, Founder & President

Jack started Acteon Networks in 1992 after working in the industry for over 9 years. Starting off as a technician, he knows the industry facets from programming a system all the way through to project management. In addition to running daily business procedures and policies, allocating budgets, and planning operational & sales directives, Jack continues to enjoy the sales process with existing and new clients.

Charitable Endeavors: Light up a Life – a Holiday Light Show sponsored by Acteon Networks that gives back to local charities each year from its donations Board Member of Old York Road Country Club Member of Fort Washington Business Alliance

Michael Yoast, Vice President & Operations Manager

Michael came on as a partner for Acteon Networks in 1993 after working in the industry for over 9 years. Starting off as a technician, he has been working on NEC Communication Systems for over 30 years. As the leader of Acteon’s Operations Department, Mike is tasked with planning and executing technician policy and procedures, scheduling training roadmaps for technicians, and overseeing customer service with service order response times, customer satisfaction rates and guidelines.

Certifications
UM4730 Administration, SV8100 Migration, SV8100 Foundation, SV8300 Foundation, UCB Foundation, SV8500 Foundation, UCB, SV8100 ACD, UM8000 Administration and Maintenance, SV8100 Advanced CCIS, SV8100 Netlink, Wireless Solutions Pre-Sales Technical Training, AVST Administration, AVST Core Training, AVST Unified Messaging
Chris Devanney, CFO
Mark Bader, Facilities Manager
Victor Simeone, Software Development
Denis Tarpinian, Software Development

Dennis has been with Acteon for 17 years. He is a expert web programmer/IT specialist. Some of the many integral duties that Denis performs for our office and our customers are data analysis, custom reports development, customer support, web portal maintenance and internal IT support.

Stacy Rue, Billing Manager

Stacy started at Acteon in 1994 in cellular sales. Over the next year she tasked herself with learning every aspect of the telecom business. By the end of 1995, Stacy was handling most of the billing for the company and has been manning that post, along with customer service, ever since.
Stacy is married (to Acteon salesman, Denny Rue) and has three boys. She is a proud ice hockey mom and a the youngest sister of the company’s owners.

Pat Dean, Dispatch Manager
Pat has been with Acteon since its inception. She started out with Jack and Michael 25 years ago when the business was in a room with a phone and has remained an integral part of the day to day business operations ever since. Pat is the company’s service guru and handles all the service tickets and tech assignments in addition to customer relations, and dispatch.

Betty Gorman, Senior Sales Manager

Betty began her Communications Career at Sprint Communications in Center City Philadelphia and then continued in the Telecommunications Equipment field with NEC and Siemens in Huntingdon Valley and then in Marlton, New Jersey for approximately ten years as Project Manager for Installations in the Operations Department.

For more than 25 years since that time she has been in Communications Sales selling NEC Systems exclusively. She excels in the Medical, Education K-12, and Higher Education, and in the Technical industries. Her focus in sales has always been to be a good listener and she continues to lead in that practice with every current and new customer. From engineering to sales to product management, Betty views her position as a working together with our Customers to listen to their needs, so that she can provide and design the right product with the right tools for them.

Certifications
SV9100, SV9300, SV9500, Univerge 3C, Contact Center Applications, Unified Communications (UCB & UCE), UM8700 Voice Messaging Solutions, Call Accounting, and Call Management Systems.
Denny Rue, Accounts Manager & Sales

Denny joined the Acteon family in 2000 when he began on the cable installation, technical side of the business. Last summer Denny moved to the other side of the operations when he took over as the accounts manager and sales. He still helps with installation on jobs that can benefit from his design and service expertise.

Denny is married to Acteon’s billing manager, Stacy Rue. They have three boys. In Denny’s “spare time,” he’s the President of the Old York Road Raiders’ Youth Ice Hockey Club.

Certifications
E-Pro Level II, Electra Elite Basic, Electra Elite IPK II Basic, IVS2, IPS Basic, Electra Elite IPK II ADV/ARS, Electra Elite IPK II ADV/Trunking, IP Prerequisite v1.0, SV8100 – Migration, SV8100 – Foundation, Univerge SV8100 Advanced: CCIS, SV8100 ACD, SV8100 Netlink, SV8300 – Foundation, 2000-IPS TDM, UNIVERGE SV8100 Inmail Curriculum, UM8000 Administration and Maintenance, UNIVERGE SV8100 SIP Trunking, UNIVERGE SV8300 UCB Integration, UNIVERGE SV8500 Installation and Maintenance, UC For Business Installation Contact Center & Unified Communications, IP DECT Installation, UC for Business Foundation , Univerge SV8300 Advanced SIP Trunking , SV9300 Migration, SV9100 Migration, SHORETEL CERTIFIED INSTALLER, STAR2STAR
John Erb, Contract Software Assurance Manager
Phil Rizzo, Senior Engineering Tech

Phil has been in the telecommunications business since 1977. His skill and dedication is unmatched in the industry. He has in-depth knowledge on IP networks and all NEC systems. He concentrates in full IP deployments and advanced applications, such as remote IP configurations, enterprise deployments with remote sites, advanced voice mail applications with presence, mobility, contact centers, and deployments of IP software based communication platforms. Integrating with Active Directory and Microsoft Office is a key strength in Phil’s capabilities.

Certifications
UM4730 Administration, Univerge WL, Univerge WLAN G3, SV8100 Migration, SV8100 Foundation, SV8300 Foundation, SV8500 Foundation, SV8100 Netlink, SV8100 ACD, Univerge SV8100 Advanced CCIS, UC for Business Installation Foundation, UCE Platform Installation and Configuration, UCE Desktop Installation and Deployment, UCE Mobility Installation and Configuration, SV8100 Inmail, UM8700 Administration and Core Training, LMC for SV8500, SV8500 Network SR-MGC, SV8100 SIP Trunking, NEC Customized Microsoft Networking, Univerge 3C Installation and Configuration, SV8300 Advanced Peer-to-Peer CCIS, CallCenterWorX Installation and Configuration, SV8300 Advanced Remote Unit over IP, SV8300 Advanced T1 & CCIS, UM8000 Administration and Maintenance, Global Navigator Installation and Configuration, SV8300 Advanced SIP trunking, Univerge 3C Collaboration Integration and Administration, Univerge Contact Center and Operator (BCT), UCB 6.2
Bernie Hardiman, East Coast Senior Technician
Certifications
SIM, BUSINESS, IMG-RDS, 1400-Basic, 2000-Basic, IMX, IMGx/xh/dxh, NEAX Mail, NEAX Mail AD-8, NEAX Mail AD-40, CCIS-TI, 2000-WCS, 2000-IVS2 WCS, 2000-IVS2 Basic, Electra Elite Basic, 2000-IPS TDM, 2000 IPS-DM, IPX, IPS Trunking Peer to Peer, NEAXMail AD-64, NEAXMail IM16 LX, TeLANophy, IP Prerequisite v1.0,SV8500 – Foundation, SV8300 – Foundation, SV8100 Netlink, Univerge SV8100 Advanced: CCIS, SV8100 – Foundation, Electra Elite IPK II Basic, Electra Elite IPK II ADV/ARS, Electra Elite IPK II ADV/Trunking, SV8100 ACD, Electra Elite IPK II Advanced, UCE Mobility (MC550 R1) Installation and Configuration, UCE Desktop (UC700) Installation and Deployment R1, UM8700 Administration and Core Training, UNIVERGE SV8100 Inmail Curriculum, UC For Business Installation Contact Center & Unified Communications, UCE Platform (OW5000) Installation and Configuration, UC for Business Installation Foundation, UNIVERGE SV8100 SIP Trunking, CallCenterWorX 4.X Installation and Configuration, QueWorX 5.X, Installation and Configuration Certification NTC7562500_R5.X_v1, Global Navigator 7.1 Installation and Configuration Certification , Univerge SV8300 Advanced SIP Trunking ,SV9300 Migration, SV9100 Migration, Univerge 3C, Univerge SV9100 Advanced SIP Trunking, ACTIVE VOICE
Pat Coonan, West Coast Senior Technician
Certifications
E-PRO LEVEL II, 1400-Basic, 2000-Basic, 2000-IVS2 Basic, Electra Elite Basic, 2000-IPS TDM, 2000 IPS-DM, CCIS T-1,
CCIS T-1 & IVS2, SV8100 – Foundation, Electra Elite IPK II Basic, Electra Elite IPK II ADV/ARS, Electra Elite IPK, II ADV/Trunking, SV8100 ACD, Univerge SV8100 Advanced: CCIS, SV8100 Netlink, Electra Elite IPK II Advanced, SV8300 – Foundation,, UCB for Business Foundation, UC For Business Installation Contact Center & Unified Communications, UNIVERGE SV8300 UCB Integration, UNIVERGE SV8100 Inmail Curriculum, UNIVERGE SV8100 SIP Trunking, UNIVERGE SV8500 Installation and Maintenance, UM8000 Administration and Maintenance, IP DECT Installation, QueWorX 5.X Installation and Configuration Certification NTC7562500_R5.X_v1, CallCenterWorX 4.X Installation and Configuration, UM8000 Administration/Maintenance Certification , Univerge SV8300 Advanced Peer-to-Peer CCIS, Univerge SV8300 Advanced SIP Trunking, UNIVERGE SV8300 Advanced T1 & CCIS, SV9300 Migration, SV9100 Migration, Univerge SV9100 Advanced SIP Trunking , AT&T MERIDIAN
Rich Serafino, Foreman
Certifications
Electra Elite Basic, Electra Elite IPK Basic, SV8100 – Foundation, Electra Elite IPK II Basic, Electra Elite IPK II Advanced, Electra Elite IPK II ADV/ARS, Electra Elite IPK II ADV/Trunking, SV8100 Netlink, Univerge SV8100 Advanced: CCIS, SV8100 ACD, SV8300 – Foundation, UC for Business Installation Foundation, UNIVERGE SV8100 Inmail Curriculum, UNIVERGE SV8100 SIP Trunking, UNIVERGE SV8300 UCB Integration, UNIVERGE SV8500 Installation and Maintenance, UC For Business Installation Contact Center & Unified Communications
Jeff Mahon, Technician
Certifications
Electra Elite Basic, Electra Elite IPK Basic, Electra Elite IPK II Basic, IVS2, IPS Basic, Electra Elite IPK II, ADV/ARS, Electra Elite IPK II ADV/Trunking, IP Prerequisite v1.0, SV8100 – Migration, UCB – Foundation, Univerge SV8100 Advanced: CCIS, SV8100 ACD. SV8100 Netlink, SV8100 – Foundation, SV8300 – Foundation, 2000-IPS TDM
UNIVERGE SV8100 Inmail Curriculum, UM8000 Administration and Maintenance, UNIVERGE SV8100 SIP Trunking, UNIVERGE SV8500 Installation and Maintenance, UC For Business Installation Contact Center & Unified Communications
UNIVERGE SV8300 UCB Integration, UC for Business Foundation , IP DECT Installation, Univerge SV8300 Advanced SIP Trunking , NEC Communications Analyst Certification Course NTC6592510_v2 , Univerge SV8100 Advanced ACD , UCB 6.2 Upgrade Certification Course & Exam , UM4730 Administration & Core Technical Certification Course Admin Exam, UM4730 Administration & Core Technical Certification Course Core Exam, SV9300 Migration, SV9100 Migration, Univerge SV8100 Desktop Suite (R4), Univerge SV9100 Advanced SIP Trunking , Univerge 3C, Univerge SV9100 InMail Certification Course, Wireless Solutions Pre-Sales Technical Training, Certified Wireless Network Asso
Jason Rejniak, Technician

Jason joined Acteon in 2010 as a data technician. When he isn’t flying around the lower 48 setting up commercial installation jobs, he’s heading the effort for the Light up a Life charity as one of the lead lighting engineers, spending precious moments with his three children, and donating his time helping to run the Fox Chase Youth Roller Hockey program.

 

 

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