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Specialized Service Plans & Maintenance Contracts

24 Hour Service to Fit Your Needs

Why do you need a service contract/maintenance agreement?

A maintenance contract is individually crafted to support your telecommunications investment, while saving you time and money. The benefits include:

  • Manufacturer-Certified Field Technicians
  • Priority Response for Service Requests
  • Preventative Maintenance, “check-ups,” and system backups
  • Manufacturer Discounts Passed on to Maintenance Customers
  • Free Replacement Parts for Faulty Equipment (Always Stocked)
  • Free 30 Minute Remote MAC Work (Moves, Ads & Changes to System)
  • Discounted Parts and Labor for Work Not Covered by Contract

-Software Assurance

-Combined Support Contract

Why do you need a support contract?

This contract combines Acteon Network’s maintenance service with manufacturer software assurance to fully support your telecommunications investment while saving you money. Benefits include: 

  • Manufacturer-Certified Field Technicians
  • Priority Response for Service Requests
  • Preventative Maintenance, “check-ups,” and system backups
  • Manufacturer Discounts Passed on to Maintenance Customers
  • Free Replacement Parts for Faulty Equipment (Always Stocked)
  • Free 30 Minute Remote MAC Work (Moves, Ads & Changes to System)
  • Discounted Parts and Labor for Work Not Covered by Contract
  • Manufacturer Technical Support
  • Free Access to Major System Software Updates, Bug Fixes and New Features

 

 

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