Telecommunications is a service. It’s that simple. Whether you realize it or not, your telecom company is in business to meet your needs, so why not take advantage of the best Acteon Networks has to offer.
Acteon service means we take care of the equipment you’ve purchased. It can also mean we’ll service and repair NEC equipment you’ve purchased from another supplier, but for whatever reason, you’ve decided to switch to the Acteon team.
Acteon service includes the design of your NEC telecommunications and voice mail equipment.
It also means Acteon will repair something when it’s broken, or not working properly. Service upgrades can include adding or deleting phone lines, or expanding your existing telecommunications system.
It can also mean equipment moves from one place to another, additions to the system or changes, like relocation a department and all your staff’s phones, from one section of a building to another.
Maintenance agreements, also known as maintenance contracts, give customers round the clock protection for their telephone systems and voice mail equipment.
Customers who don’t have an Acteon maintenance agreement are billed at the more costly hourly time and materials rate.
Because maintenance agreements are an investment there’s always an Acteon technician on call, 24 hours a day, seven days a week.
If you’re phone isn’t working, that’s a problem. If multiple phones in your business aren’t working that’s a big problem, because it’s costing your business.