NEC Phone
Blog Blog NEC Announces Changes to the UCB Platform

NEC has announced that it is ending its OEM relationship with Zeacom, effective September 30, 2014. Zeacom previously produced the UCB line for NEC, and is now part of Enghouse Systems. This means that UCB systems and services will no longer be sold through NEC under the UCB label. Instead, they will be sold through Enghouse Systems as the Enghouse Interactive Communications Center (EICC).

These changes will NOT affect customers currently using UCB products. There are no functional differences between UCB and EICC. NEC will continue to provide support for UCB systems for the duration of all existing warranties and software assurance contracts. Support and system updates will thereafter be provided through Acteon Networks and Enghouse Systems directly.

Please contact us if you have any questions or concerns about these changes - 1-800-540-0190 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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