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Blog Blog NEC Installs the First Application Platforms for Hotels

NEC Corporation of America, with NEC Corporation, has installed the first communications solution with an Application Platform for Hotels. This communication platform was installed at The Woodlands Resort and Conference Center in Texas, USA.

The Application Platform for Hotels allows the customer to tailor their system with the applications they would specifically like; all of which are available on the single server platform. The applications are easily accessible to hotel staff with no interferences, guaranteeing a higher satisfaction rate for their hotel guests. Larry Levenberg, Vice President of NEC Corporation of America said that this solution was developed to help the service-based industry to focus on the customer experience.

The following features are available on NEC’s Application Platforms for Hotels:

  • Mission-Critical Unified Communications applications
    • Improves productivity
      • Such as presence, call control, instant messaging, group chat, mobility, collaboration and voice/voice conferencing
  • A PC attendant console application, designed specifically for the hospitality industry
    • Optimizes performance and enhances guest services through:
      • A specialized keyboard
      • Guest directory with PMS
      • HotSOS integration
      • Built-in wake-up call scheduling
      • Room-Direct-Inward Dialing
      • Guest Messages
      • Emergency On-Site Notification
      • Efficiently handle higher call volumes
  • Mobility Solutions ranging from mobile clients supported on both Android and iOS devices
    • Provide single number reach and dual-mode capabilities
      • Seamless roaming between Wi-Fi & cellular networks to WLAN & DECT mobile handsets

NEC’s Application Platforms for Hotels is more than a basic communications platform. It is exceptionally reliable, allows mobile communication, is innovative, and has cutting-edge technology for both hotel staff and guests. The Director of IT at The Woodlands Resort, Jose C. Garcia, said that they selected to work with NEC based on its success rate, recognized support, and possibilities for ground-breaking solutions. NEC also provided the resort with a smooth transition to an all-IP platform.

Contact Acteon Networks today to find out how NEC’s Application Platforms for Hotels can help you with your communications needs!
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