Small business owners can now have the same mass communication tools their mid and larger sized counterparts enjoy with the UNIVERGE® SV8100 Broadcast Server Solution.
Broadcast Messaging calls contacts from a specific list, with a specific purpose in mind: To push out critical or important information to as many employees, customers and prospects or stake holders as needed, all at the same time.
That means everyone gets the same information, at the same time.
Here’s how it works: Broadcast Message calls the numbers pulled into a managed lists and relays a pre-recorded message to the individual or business the call is meant for. If the call doesn’t complete with a live person, the message will be left on an answering machine or voice mail, so there’s no repeated effort.
It’s once and done.
Contact numbers are loaded to create managed lists using a CSV file and web page on the Broadcast Message system. Files can also include second or alternate phone numbers, such as a home office, mobile device or other business number or extension.
What’s more, contact numbers are flexible, so the Broadcast Message application can be used to specifically target the numbers and individuals who care most about the details in the message.
The Broadcast Message system works for employee and customer notifications, like time sensitive information, time critical information such as schedule changes, updates or sales announcements. Government offices and agencies can make use of this software for the same purpose for public emergency notifications or announcements.
Many public school districts have switched to IVR Broadcast messages to communicate on a large scale with teachers and school district staff, students, parents and guardians about such important daily notices as inclement weather or emergency school closings or special events, or fundraising efforts.
Healthcare services can also take advantage of Broadcast messaging to assemble volunteers, remind patients of appointments or health care events.